SMS Privacy Policy

SMS Privacy Policy — Robirts Auto Care

Last Updated: June 30, 2026 Redmond, Oregon

1. Information We Collect

When you opt in to receive SMS messages from Robirts Auto Care, we may collect:

• Your      mobile phone number (if provided)
• Your      Name (if provided)
• Appointment      and vehicle‑related service details
• Message      delivery and interaction data

We do not collect sensitive personal information through SMS.

2. How We Use Your Information

Your mobile number and related service information are used to:

• Send appointment      reminders
• Provide      updates on repairs, diagnostics, or recommended services
• Share cost      estimates or changes
• Notify      you of vehicle status updates (e.g., ready for pickup)
• Support      customer service and communication

Your information is used only for operational and service‑related communication.

3. SMS Consent

By opting in, you agree to receive text messages from Robirts Auto Care at the number you provided. Message frequency varies based on your service needs. Consent is not a condition of receiving service.

4. Opt-Out Instructions

You may stop receiving SMS messages at any time by replying:

• STOP     to cancel
• HELP     for assistance

After opting out, you may receive one final confirmation message.

5. Data Sharing & Disclosure

Robirts Auto Care does not sell or rent your mobile number. We may share your information only with:

• Trusted      service providers who assist in delivering SMS messages
• Legal      authorities if required by law

These partners are prohibited from using your information for any purpose other than supporting our SMS communications.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect SMS‑related information from unauthorized access, disclosure, or misuse.

7. Your Rights

Depending on your location, you may have the right to:

• Request      access to the information we hold
• Request      correction or deletion
• Withdraw      consent at  ANYTIME

To exercise these rights, contact us using the information below.

8. Children’s Privacy

Our SMS program is not intended for individuals under 13. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this SMS Privacy Policy periodically. Any changes will be posted with a revised “Last Updated” date.

10. Contact Us

For questions about this SMS Privacy Policy or our SMS practices, contact:

Email: service@robirts.com (robirts.com in Bing) Phone: 541‑526‑1717